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"RACs are third-party auditors hired by CMS to comb through Medicare claims from hospitals, physicians and others to identify improper payments. A three-year RAC demonstration program that launched in California, Florida and New York in 2005 identified roughly $1 billion in Medicare overpayments, according to CMS."
"A permanent, nationwide RAC program now operates under fee-for-service Medicare, but provisions of the new health system reform law mandate a permanent expansion to Medicare Advantage, the Medicare drug benefit and Medicaid by Dec. 31."
"Expansion of the RAC program to Medicaid is particularly challenging...because it involves coordination with 50 different state programs....the agency is furthest along with implementing a RAC component to oversee Medicare Part D, the prescription drug program for seniors.""RAC executives ...said they welcomed the additional workload and would be ready to work with CMS on expanding the program. Auditors are paid based on the dollar amount of any improper payments they uncover." 'This may sound self-serving, but we are ready to take on more work,' said Lisa Im, CEO of Performant Financial Corp., a firm based in Livermore, Calif., that worked with CMS on the demonstration project. 'This contract implementation is just the beginning but has great potential to succeed in returning dollars to the CMS. Moreover, the application of recovery audit contracting across other federal agencies has strong potential.'"
"Earlier this year, President Obama called for expanding payment recapture audits throughout the federal government to improve payment accountability."
"...a March report from the Government Accountability Office....concluded that the Medicare agency had used auditors to identify payment system vulnerabilities that lead to overpayments, but it had not implemented corrective actions for 60% of the most significant vulnerabilities. Those systemic problems represented $231 million of the roughly $1 billion in improper payments discovered by the contractors, GAO concluded."
"CMS said in response to the report that it was taking steps to resolve coordination issues and address payment system vulnerabilities through the national, permanent RAC program. Congress directed CMS to have permanent RACs in place by 2010 to review Medicare claims from all 50 states, a goal the agency said has been met."
"CMS' Taylor also noted that several concerns raised by physicians during the demonstration were valid, and that changes have been made to the permanent RAC program to address them. For example, every audit firm is now required to hire a physician medical director, which she said gives doctors additional assurance that reviews of claims based on medical necessity are handled properly."
"...physician organizations have been critical of the RAC program. They say it is particularly burdensome for physician practices to comply with the audits even when the reviews turn up little or no evidence of Medicare overpayments. Some physicians who were audited during the demonstration project said some reviews appeared to be fishing expeditions to find overpayments, with demands for scores of medical records from several years past."
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